What is Structured Loan? Structured Financing gathers hedging and fundraising to meet various capital needs. It has the following features: Loan USDT at a low cost High Loan-to-Value Ratio (60%-80%), achieve highly efficient fund financing Built-in protected mechanism for a…
Please notice: After deleting an account, the information that you delete is also suspended for re-bind, KYC, and registration within 30 days after deleting. How to Delete an account on Web 1. After logging in to your Pionex account, click…
If you’d like to generate a tax report for your crypto transactions, or simply view how much you’ve made on Pionex this year, CoinLedger is a great, easy-to-use option. With CoinLedger, calculating your crypto taxes is simple. Follow the steps…
There are usually the following reasons that cannot able to log in. Please check them one by one. Wrong Account Phone numbers and Emails could be registered as different accounts. If you have mutiple Pionex accounts, please check whether the…
2-Factor Authentication includes 「Enable Email」, 「Enable SMS」,「Enable Google authenticator」to protect your account safety. 【Securing Your Pionex Account】 This article will show you the solution when one of your authentications can not receive the verification code. Usually, the reasons would be…
APP: Click “Account” -> “Security” -> “Identity verification” Web: Click your profile avatar on the top-right of the page then into “Account settings” -> “KYC” -> “Check detail” If you see Failed to pass the verification, please click “Check“, the…
Getting KYC verified is the important step to trading in the Crypto Market, you may refer to【What is identity verification? (KYC)】to understand why this is necessary. The Path on Pionex App： Login to your Pionex account on App, Select “Account”…
This article will take the App version as an example to let you know quickly how to view your account assets and allocate funds. You can check “My Wallet” and “History” to totally understand every detail of the usage of…
If you want to change or disable one of the authenticator verification of your account. It is required to bind SMS/Email and Google 2FA at the same time. And you can follow the steps below to self-service disable the authenticator.…
Please notice: After deleting an account, the information that you delete is also suspended for re-bind, KYC, and registration within 30 days after deleting. Log in to your Pionex account on the App version, Press the “Account” at the bottom…
Finish KYC identity verification on Pionex can increase your account security level and the daily withdrawal limit to your account.At the same time, you are available to open the service to buy crypto with a credit card. There are two…
VIP Privileges Please Notice： VIP levels will separate into eight classes (VIP1 – VIP8). The VIP levels are based on the cumulative trading volume of each month. The user VIP level will automatically be updated monthly to the corresponding level.…
Welcome to explore the powerful trading bots with us. With Pionex’s fully automated 24/7 trading bot tool, you can trade intelligently and manage your funds without fear How to register an account on Pionex? We provide Web and App versions…
For your account’s safety, you won’t be able to withdraw 24 hours after resetting your password. If you forgot your password, please follow the steps below to reset it. The Path on App version： 1. Click “Forgot password?” on the…
The Deposit process on Pionex: Withdrawal on external wallets success > Blockchain Confirmation > Deposit to Pionex account Please confirm that the withdrawal status of the platforms or wallets that initiated the withdrawal is displayed as completed. And the “Status”…
Withdrawal process The withdrawal process of Pionex is as follows: Your Pionex account > blockchain confirmation > Deposited on the external wallets Please check the transfer status on the withdrawal transaction page: 1. Reviewing: Your withdrawal operation is still under…
If you have uninstalled the Google Authenticator, replaced the mobile device, reset the system, etc., the original connection would be invalid, and your Google verification(2FA) code will not be available. At this time, you need to restore your old connection…
Crypto scams are emerging as the market becomes more popular. Pionex encourages users to be cautious and take the necessary actions to protect themselves from falling victim to these scams. Common cryptocurrency scams Scammers are using new ways to find…
If you already hold cryptocurrency assets, you can use the withdrawal function on external wallets/platforms to withdraw cryptocurrency to your Pionex account. Cryptocurrencies are transferred via “addresses”. Please follow the steps below and deposit crypto to your Pionex account successfully:…
The Step on App version Press “Account” on the right-bottom of the App Click “Customer support” Then click “Export Transactions history” Confirm your email information and select the date range to export and press “Submit” Please Notice: The download link…
Want to join the mystery Crypto journey and create a powerful trading bot on Pionex? Follow the step, and you will explore a whole new world! Let’s get started in 5 quick and easy steps: Step 1: Register Account Step…
You may bind Google Authenticator as the following steps: For the App version, check here 1. Click your Avatar on Pionex.com > “Account settings” > “Google Authenticator” > “Set” 2. Install the [Google Authenticator] App on your mobile. 3. Open…
You may bind Google Authenticator as the following steps: For the Web version, check here 1. Open the Pionex APP and click “ACCOUNT” > “Security” > “2-Factor authenticator” > “Google Authenticator” > “Download”. 2. Input your email/SMS verification code 3.…
Pionex has prepared a list of 8 recommendations for how to improve the security of your Pionex account. See our list below: 1. Use a unique email address and password for your account 2. Getting KYC (Identity) verified of your…