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How to delete an account【APP】

  • Default imagekevin
  • August 4, 2022
  • Account, Support Center

Please notice: After deleting an account, the information that you delete is also suspended for re-bind, KYC, and registration within 30 days after deleting.

  1. Log in to your Pionex account on the App version, Press the “Account” at the bottom of the toolbar and click “Account” -> “Delete account“
  2. Please read and confirm all the statement details for deleting an account.
  • If your account has been verified KYC verification, please input the corresponding ID number that was submitted.

Please Caution

  • Please close all the orders of your account before the deletion.
  • The account’s total balance must be lower than 10 USD.
  • Due to account safety, Pionex only supports the function of deleting accounts by self-service.
  • Pionex will NEVER PM/DM you via social community or ask for the highly sensitive information of your account initiative.

How to Protect Your Pionex Account from Scam

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  • Start Pionex Bot
  • FAQ
    • Crypto Trading Bot
    • Limit Orders vs Stop Order
    • Bitcoin Trading Bot
    • Binance Trading Bot
    • Pionex.us
  • 16 Bots Available on Pionex
    • Grid Trading Bot
    • Crypto Arbitrage Bot
    • DCA Bot
    • What is a Grid Bot
    • Crypto Trading Bot
  • Community
  • English
    • English
    • 日本語
    • 繁體中文
    • 한국어
    • 简体中文
    • ไทย
    • Español
    • Português
    • Français
    • Türkçe
    • العربية
    • Tiếng Việt
    • Italiano
    • Deutsch
    • Bahasa Indonesia