Category Account

Please notice: After deleting an account, the information that you delete is also suspended for re-bind, KYC, and registration within 30 days after deleting. How to delete The path on the Web: “Personal avatar” → “Account Settings” → “Delete Account”…

There are usually the following reasons why cannot able to log in. Please check them one by one. Wrong Account Pionex accounts can be registered with an Email or phone number as an account. And if you have multiple accounts,…

In order to facilitate users to quickly and clearly view the distribution of account assets and funds, this article will focus on the Pionex APP “Account” and “History Orders” pages to explain how to fully understand the asset overview and…

Please notice: After deleting an account, the information that you delete is also suspended for re-bind, KYC, and registration within 30 days after deleting. How to delete The Path on App “Account” — “Settings” — “Profile” — “Delete account” and…

VIP Privileges Please Notice： VIP levels will separate into eight classes (VIP1 – VIP8). The VIP level is based on the rolling 30-day cumulative trading volume. The user VIP level is automatically updated daily at 04:00:00 (UTC) to the corresponding…

Welcome to explore the powerful trading bots with us. With Pionex’s fully automated 24/7 trading bot tool, you can trade intelligently and manage your funds without fear. How to register an account on Pionex? We provide Web and App versions…

For your account’s safety, you won’t be able to withdraw 24 hours after resetting your password. APP version Click “Forgot Password” below Sign in, enter your account information (mobile phone number/email) with the new password you want to set and…

Steps on the App version The path on the App: “Account” → “Settings” → “Customer support” → “Export transaction history“. After selecting the date range to export it, please press the “Submit” below the page. Steps on the Web version…