This article will take the App version as an example to let you know quickly how to view your account assets and allocate funds.
You can check “My Wallet” and “History” to totally understand every detail of the usage of your Pionex account.
Please find the same entry name of the steps below to view on Web-version
How to view Wallet assets
The function of “My wallet” help you know all the funds in your Pionex account.
“My wallet” is further divided into two categories: “Trade” and “Earn“.
Trade: Include all trading bot orders and holding coins(Manual trade)
Earn: Include all Structured, Spot-Futures Arbitrage, Lending, and Staking
All: Include your Total balance, Funds allocation ratio, and Balance change chart
(Deposit/Withdrawal, buying crypto, those operations will affect balance change)
How to view orders’ History
- Trade
In the “Trade” of the APP is divided into three pages: “Bot“, “Manual” and “Swap“. You can refer to the figure below to find the corresponding product and go to the “History” page to view the details.
- Earn
The “Earn” page is divided into four pages, which are “Structured“, “Arbitrage“, “Lending“, and “Staking“.
You can click on the corresponding product and view the “History“; for “Lending” and “Staking“, please click order at the bottom of the “Earn” > “Statistic” page. select the order will jump to the corresponding page, so you don’t need to search manually for Information about each order.
FAQ
- How to check Small balance and convert history
You can view a small balance (less than the equivalent of 10 USD) on “Trade“, and enable the display of a small balance through “More Settings” on the page.
And you can click “Dust Collector” to quickly exchange your holdings into USDT.
- Why do my holdings get lost?
Here are two common situations:
1) Reverse Split of Leveraged Tokens
When the price of Pionex leveraged tokens falls below 0.05, or when the price fluctuates substantially below 0.05, the reverse split mechanism will be triggered. The reverse split multiples are generally 20, 50, 100 times, etc.
Let us take 50 times as an example. Before the reverse splitting, assume that the user holds 1000 leveraged tokens, the net value of the token is 0.03, and the corresponding asset is 30 USDT.
After the reverse split, the user has 20 leveraged tokens (1000/50=20), and the net value of the token is 1.5 ( 0.03*50=1.5); the corresponding asset is 30 USDT.
The reverse split will not affect the total assets, but it will reduce the number of positions. Therefore, it is not recommended to buy when the net value of the token is low. The price of the token can continue falling due to reverse splitting.
2) Support token Rebrand/Replacement process
Pionex may need to assist the token project in the replacement plan due to changes in the token name, main network update, etc. During the token rebrand/replacement period, the bot orders and manual orders of the corresponding trading pair will be canceled.
You can enter the “Announcement” page on Pionex to know the latest news.
- What are “Hedge funds” in the “Earn” wallet?
Hedge funds are the idle funds that may be generated when the Spot-futures arbitrage orders are created and closed. If you still have “hedging funds” after closing all Spot-futures arbitrage orders, please apply to us through the “Form” to transfer the funds to your “Trade” wallet to continue use.