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How to reset Pionex account passwords

  • Default imagekevin
  • July 22, 2022
  • Account, Support Center

For your account’s safety, you won’t be able to withdraw 24 hours after resetting your password.

If you forgot your password, please follow the steps below to reset it.

The Path on App version:

1. Click “Forgot password?” on the Sign in page

2. After reading the notice and confirming it, Click “Continue” to the next step.

3. Input your Pionex account email or phone number and click “Next step“

If you are no longer using the email or phone number of your account. If you have bound your email/phone/Google Authenticator at the same time, you can click “Lost 2-factor verification?” on the page of the verification code input interface, and follow the steps below to complete the reset application yourself.

What’s the function of Lost 2-factor verification?

4. Verify Google authenticator and email/SMS verification, and click “Confirm” for the next step.

5. Please tap to input your new password. You may click the eyebrow icon to double-check your information. (Password setting must be between 8-16 characters)

6. Final, you will see “Reset the password successfully. Please sign in with your new password”.
This means you have done all the progress and allow to use the new password to sign in.

Please pay attention to the security of your account password and keep it safe. For further information, please refer to “Securing Your Pionex Account“.

Related posts:

  1. How to reset Google Authenticator 【Google 2FA】
  2. Reset Google Authenticator
  3. Pionex Terms of Service
  4. How to disable Email/SMS authenticator
  5. Lost 2-Factor Authentication
  6. Can’t log in account
  7. Bittrex Review 2021|Bittrex Trading Bots and Pricing
  8. How to register a Pionex account?
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  • Start Pionex Bot
  • FAQ
    • Crypto Trading Bot
    • Limit Orders vs Stop Order
    • Bitcoin Trading Bot
    • Binance Trading Bot
    • Pionex.us
  • 16 Bots Available on Pionex
    • Grid Trading Bot
    • Crypto Arbitrage Bot
    • DCA Bot
    • What is a Grid Bot
    • Crypto Trading Bot
  • Community
  • English
    • English
    • 日本語
    • 繁體中文
    • 한국어
    • 简体中文
    • ไทย
    • Español
    • Português
    • Français
    • Türkçe
    • العربية
    • Tiếng Việt
    • Italiano
    • Deutsch
    • Bahasa Indonesia