Please notice: After deleting an account, the information that you delete is also suspended for re-bind, KYC, and registration within 30 days after deleting.
How to delete
The path on the Web: “Personal avatar” → “Account Settings” → “Delete Account” and confirm all the statement details for deleting the account.
- If your account has been verified KYC verification, please input the corresponding ID number that was submitted.
![](https://blog.pionex.com/wp-content/uploads/2022/08/Group-25-1-1024x443.png)
![](https://blog.pionex.com/wp-content/uploads/2022/08/Group-25-1-1024x443.png)
![User-uploaded Image](https://slabstatic.com/prod/uploads/injika8a/posts/images/KpqG1oOXtVeLUg3JBpmbYKNJ.png)
![User-uploaded Image](https://slabstatic.com/prod/uploads/injika8a/posts/images/KpqG1oOXtVeLUg3JBpmbYKNJ.png)
Cautions:
- Please close all the orders of your account before the deletion.
- The account’s total balance must be lower than 10 USD.
- Due to account safety, Pionex only supports the function of deleting accounts by self-service.
- Pionex will NEVER PM/DM you via social community or ask for highly sensitive information about your account initiative.