Tutorials- Alchemy SEPA deposit

Pionex has recently launched the Alchemy virtual account bank transfer payment method. Compared to the previous SEPA route, SEPA Instant has been added which allows for faster payment and no need for a reference code. It offers better pricing and also supports payments in pounds, facilitating CHAPS and FPS payment channels. Currently, it’s available for users in the SEPA area. Come and give it a try!

1. Log in and Choose “Bank Transfer”

2. Enter Fiat Currency and Amount, and choose Payment Method

It’s easy to start the process:

  1. Choose your fiat currency. You can currently opt to purchase USDT using euros or pounds.
  2. Enter the amount you wish to spend.
  3. Choose the channel and hit “Deposit”.
  4. Before making a purchase, you need to complete a LV.2 KYC. If you haven’t completed KYC verification, click the “Verify” button and follow the prompts. After submitting KYC info, you can make a purchase once verification is complete.
  5. If you haven’t provided an email address, you’ll need to supplement this information. This will not be necessary if you’ve already provided your email when registering with Pionex.
  6. Agree to relevant notifications. Please note the payment limit.

3. Fill additional essential Information

Upon the request of the channel provider, once the necessary information is supplemented, a transfer account will be applied for you.

You need to fill in a detailed address, city, and Identification expiration date. Normally, the English name and country will be automatically filled based on your KYC. If not, you need to complete them.

4. Waiting for account generation

It will take approximately 10 minutes. Please be patient.

5. Complete Bank Transfer

After completing the above steps, you will get your transfer information from the bank. This information will be unique to you. If a timeout or failure occurs, contact our customer support for assistance.

  1. Firstly, confirm your bank account name. Please ensure that the name on your bank account matches the name on your Pionex account. Otherwise, we will initiate a refund process, which will incur refund fees.
  2. Secondly, follow the prompts on the page for offline bank transfers.
  3. Complete the transfer. Once we’ve received your payment from the bank, we’ll immediately release your USDT. Unforeseen delays caused by your bank will not be Pionex’s responsibility. Please consider the transfer time, which can take up to one business day. Generally, you’ll receive your USDT within 0-3 business days. We will also notify you via email once your funds arrive.
  4. You can view your transfer details in “Order History”.