What is an Emergency Contact? Protecting the safety of your assets is our top priority. By setting up an emergency contact, you can designate someone you trust. If your account stays inactive for a certain period, we will first try…
About the Program Safety and security are our top priorities at Pionex. To eliminate the system vulnerabilities and further improve Pionex services, Pionex launched the vulnerability bounty program for all security researchers. We will evaluate all reported security issues based…
Crypto scams are emerging as the market becomes more popular. Pionex encourages users to be cautious and take the necessary actions to protect themselves from falling victim to these scams. Common cryptocurrency scams Scammers are using new ways to find…
Pionex has prepared a list of 8 recommendations for how to improve the security of your Pionex account. See our list below: 1. Use a unique email address and password for your account 2. Getting KYC (Identity) verified of your…
If you find that your email service provider is pushing Pionex emails into your spam folder, you can follow the below instructions to whitelist Pionex’s email addresses. Gmail 1. Log in to your Gmail account and go to [Settings] – [See all settings].…
Pionex does not publish a general Face ID login setup guide. Check the latest app’s Security settings and keep verified protections such as 2FA enabled.
Deleted Pionex from Google Authenticator? Follow the current reset path for signed-in or locked-out accounts and protect your account during recovery.
Evaluate Pionex Trustpilot reviews with a balanced checklist covering recurring complaints, terms, security evidence, support, and withdrawal testing.
Lost access to Pionex Google Authenticator or its QR setup key? Use the correct official reset route for your sign-in status and protect your account.
Pionex currently lists Cuba as a restricted jurisdiction. Learn why VPN workarounds are unsafe and how affected users should request account instructions.
Learn how to verify a Pionex Telegram channel, avoid fake admins and signal scams, and use official Pionex Live Chat for account or support issues today.