2-Factor Authentications include “Enable Email”, “Enable SMS”, and “Enable Google authenticator”. These authentications are designed to protect your account safety. 【Securing Your Pionex Account】 This article will show you the solutions when one of your authentications can not receive the…
APP: Click “Account” -> “Settings” -> “Security” -> “Identity verification” Web: Click your profile avatar on the top-right of the page then into “Account settings” -> “KYC” -> “Check detail” If you see Failed to pass the verification, please click…
Getting KYC verified is the important step to trading in the Crypto Market, you may refer to【What is identity verification? (KYC)】to understand why this is necessary. The Path on Pionex App: Login to your Pionex account on the App, Select…
In order to facilitate users to quickly and clearly view the distribution of account assets and funds, this article will focus on the Pionex APP “Account” and “History Orders” pages to explain how to fully understand the asset overview and…
If you want to change or disable one of the authenticator verification of your account. It is required to bind SMS/Email and Google 2FA at the same time. And you can follow the steps below to self-service disable the authenticator.…
Please notice: After deleting an account, the information that you delete is also suspended for re-bind, KYC, and registration within 30 days after deleting. How to delete The Path on App “Account” — “Settings” — “Profile” — “Delete account” and…
Finish KYC identity verification on Pionex can increase your account security level and the daily withdrawal limit to your account.At the same time, you are available to open the service to buy crypto with a credit card. There are two…
VIP Privileges Please Notice: VIP levels will separate into eight classes (VIP1 – VIP8). The VIP level is based on the rolling 30-day cumulative trading volume. The user VIP level is automatically updated daily at 04:00:00 (UTC) to the corresponding…
Welcome to explore the powerful trading bots with us. With Pionex’s fully automated 24/7 trading bot tool, you can trade intelligently and manage your funds without fear. How to register an account on Pionex? We provide Web and App versions…
For your account’s safety, you won’t be able to withdraw 24 hours after resetting your password. APP version Click “Forgot Password” below Sign in, enter your account information (mobile phone number/email) with the new password you want to set and…