If you deposit Crypto to Pionex through an external exchange/wallet, but you have not received the cryptocurrency from Pionex, you can confirm whether the withdrawal record in the external exchange/wallet is “Completed.” In addition, you can check the withdrawal process…
Regarding the withdrawal process, you can check the current status of the withdrawal through the following information: WEB: Pionex home page > Wallet > Withdraw > Check the order status in the withdrawal history APP: Pionex APP > Account >…
If you have uninstalled the Google Authenticator, replaced the mobile device, reset the system, etc., the original connection would be invalid, and your Google verification(2FA) code will not be available. At this time, you need to restore your old connection…
Crypto scams are emerging as the market becomes more popular. Pionex encourages users to be cautious and take the necessary actions to protect themselves from falling victim to these scams. Common cryptocurrency scams Scammers are using new ways to find…
If you already hold cryptocurrency assets, you can use the withdrawal function on external wallets/platforms to withdraw cryptocurrency to your Pionex account. Before depositing, please make sure which coin and network you want for the transfer. For example, If you…
The Swap function helps you to convert the holding coin into USDT or other crypto listed on Pionex The Step to Swap on Pionex App 1. Select “Trade” at the bottom of the page 2. Switch to the “Swap” page…
Steps on the App version The path on the App: “Account” → “Settings” → “Customer support” → “Export transaction history“. After selecting the date range to export it, please press the “Submit” below the page. Steps on the Web version…
Want to join the mystery Crypto journey and create a powerful trading bot on Pionex? Follow the step, and you will explore a whole new world! Let’s get started in 5 quick and easy steps: Step 1: Register Account Step…
This is a tutorial to buy/sell your assets into another crypto manually on the Web version.If you want to know the step on the App version, click Here Let’s take ETH/USDT as an example. If you hold some ETH spots…
This is a tutorial to buy/sell your assets into another crypto manually on the App version.If you want to know the step on the Web version, click Here Let’s take ETH/USDT as an example. If you hold some ETH spots…