You may bind Google Authenticator as the following steps: For the App version, check here 1. Click your Avatar on Pionex.com > “Account settings” > “Google Authenticator” > “Set” 2. Install the [Google Authenticator] App on your mobile. 3. Open…
You may bind Google Authenticator as the following steps: For the Web version, check here 1. Open the Pionex APP and click “Account” > “Settings” > “Security” > “2-Factor authenticator” > “Google Authenticator” > “Download”. 2. Input your email/SMS verification…
Pionex has prepared a list of 8 recommendations for how to improve the security of your Pionex account. See our list below: 1. Use a unique email address and password for your account 2. Getting KYC (Identity) verified of your…
Regarding how to withdraw Crypto, you need to confirm the token and network you want to withdraw from Pionex to an external exchange You can select the token you want to withdraw on Pionex’s withdrawal page, which lists all the…
What is Dual investment in Pionex? Dual Investment allows you to buy low at your desired price and date. You can also earn a high-interest yield for the asset. Dual Investment is a non-principal protected structured product. Upon purchasing, you…
The definition of Parameter Upper price: When the price is higher than upper price, the system will no longer execute orders outside the price range. Lower price: When the price is lower than lower price, the system will no longer execute orders…
Having grid profit, but “Release profit” shows 0 USDT? The releasable profit is to release part of your grid profits or funds that do not use in the bot order. There have some situations that make the bot can’t release…
How much do I need to invest in a trading bot? The minimum required amount depends on the coin you choose and the parameter setting. You could see the minimum restriction for running the bot. What’s should I do if…
How to get 1288USD Dual investment trial fund Qualification: Completed Level 2 Identity verification (KYC Level 2), and have not invested in the structured products before. The Step to receive trial fund: Please make sure your Pionex APP has been…
If you encounter this problem, don’t worry, we have Two Solutions for you. Generally speaking, most of Pionex’s bots need to use “USDT” to create. If the cryptocurrencies you deposit are not USDT, then when you create a bot, the…