Answer You don’t have available balance. Check your open orders
Answer Becareful when doing crypto transfer using blockchain PM me your email , txid, and screenshot of withdrawal Becareful Admin never pm you first
Answer When sending usdt from pionex to another wallet you have to make sure you select the right network of the usdt you want to send to if not there would be an error in sending it. erc 20 goes…
Answer As long as you belive the BTC wont really crash, it is always a good idea to have super wide grid bot like BTC Moon, since it will trades whenever BTC is in its wide price range. By default…
Today i have a problem with pionex i sent xrp to my wallet to start a bot and then the system has removerd the tag memo so my xrp has ben sent to the corroect wallet but the memo is…
Answer In order to do that you must take a few steps. The first is get your BTC deposit address from Pionex and then paste that into the external address sending area. Once that happens you should be able to…
Answer Making profits from your grid trading bots stays in your bot but once released you get to receive it in your wallet. if you would like yo send it to another platform you just have to copy the right…
Answer Pionex Exchange is in constant development and supports a lot of withdrawals at the moment of which AXS is part of. you can kindly navigate to the withdraw session and you will find AXS.
Answer When withdrawing funds from Pionex you must send them to another exchange and then you will be able to get them to your bank or debit card from there.
From who do i by when nobody can deposit ? Answer In a market place you can trade many assets , of which xch is one of them, however what the exchange accepts as funds to be deposited or withdrawn…
Answer Pionex provides a market place for about 300 tradable assets, however not all these 300 can be deposited, just a few assets have been selected to be deposited. eg are xrp , ltc usdt . so you can convert…
Answer If you want to convert USDT to BNB, you have to go to the market and buy the USDT/BNB pair to trade BNB for USDT. For a more in depth guide, you can look at our blogpost here
Answer When operating operating the grid bot all profits made by the grid stays in the bot until its realeased. when released it goes into your account with which you can use to another purchase.
Answer You can use any network you want to use as tokens transfer. The important thing is you need to choose the right address for the right network. If you are using TRC20 network, make sure you also use TRC20…
Answer Please contact customer support on Pionex service@pionex.com . I do believe they will need a transaction number and need a few more items of information from you in order to confirm the transactions.
Answer For the refferal program, in order for you to get USDT, you need to make sure your friends is using your refferal link and they do trades using grid bot inside the platform. You will get the fee rebates…
Answer No it is not. The profit is held inside the bot without using it on any trades. It is just stand by in the bot , waiting to be released through Release Profit feature. This profit will be frozen…
Answer You cannot link other wallet address to Pionex in order to trade. You need to transfer the token from other wallet into Pionex first before trading inside Pionex.
The best solution for this is stop and make a new bot, right? Answer Cannot reinvest automatically. You need to use spare fund or profit if you want to reinvest it, manually. Can keep the bot running and create new…
Answer Yes becareful of doing crypto transfer. Make sure using right token on the right blockchain and right address
Answer When you close the bot, there will a tip to ask whether you wanna sell your ETH inot USDT or not. So you have the option to keep the ETH or convert it to USDT
Yet the txid says confirmed Answer You can ask catex wallet support since the token is already sent to the address. It is already successfully sent in the blockchain, you can check it on the txid
Answer We support futures trading up until June 2021 , after that the futures trading is terminated. Futures wallet function is for showing the futures position from Spot-Future Arbitrage Bot. For manual futures trading , it is no longer supported.…
Answer Just make a normal Transaction, withdrawal from Binance, deposit in Pionex Select same currency AND network I recommend use USDT TRC20 it’s cheap and fast