I think any error in pionex wallet. I can't transfer from futures wallet to spot wallet
Answer You don’t have available balance. Check your open orders
Tag Wallet
Why Are Some Tokens Unavailable for Pionex Deposits?
Pionex deposit availability depends on the exact token, contract, network, wallet support and maintenance status. Learn how to verify a safe route now.
Can Pionex Recover a Deposit Sent on the Wrong Network?
A Pionex deposit sent on the wrong network may not be recoverable. Learn the official recovery steps, evidence to collect and support scams to avoid now.
How to Transfer Crypto to Pionex Without Excessive Fees
Learn how to transfer crypto to Pionex with lower fees by matching the asset and network, checking minimums, and comparing the exact amount received safely.
Pionex Says a USDT Address Is Invalid: Checks Before Withdrawal
An invalid USDT address usually means the address, selected blockchain network or receiving platform details do not match. Stop and verify every field before sending.
BTCmoon is good for HODL, and it's a good solution for long term investment if I want one of this option in my wallet?
Answer As long as you belive the BTC wont really crash, it is always a good idea to have super wide grid bot like BTC Moon, since it will trades whenever BTC is in its wide price range. By default…
How to Reduce USDC Transfer Fees to Pionex
Learn why a USDC transfer to Pionex can cost $20, how to compare sender and network fees, and why the asset, address and blockchain must match exactly.
Today i have a problem with pionex i sent xrp to my wallet to start a bot …
Today i have a problem with pionex i sent xrp to my wallet to start a bot and then the system has removerd the tag memo so my xrp has ben sent to the corroect wallet but the memo is…
Good morning all, am new here. Have a question I want to send my BTC from my external wallet to Pionex. What’s the process?
Answer In order to do that you must take a few steps. The first is get your BTC deposit address from Pionex and then paste that into the external address sending area. Once that happens you should be able to…
USDT ERC20 vs TRC20 on Pionex: Which Network Should You Use?
Compare USDT ERC20 and TRC20 deposits on Pionex, learn why sender and receiver networks must match, and how to prevent or respond to a wrong transfer.
How to Withdraw USDT From Pionex to Exodus Safely
Learn how to withdraw USDT from Pionex to Exodus, match the exact network and address, check bot funds and minimums, and reduce transfer mistakes safely.
Can You Withdraw AXS From Pionex to an Axie Infinity Wallet?
Check the live Pionex withdrawal page to see whether AXS and the wallet's required network are currently supported. Match asset, network and address exactly.
How Long Does a Bitcoin Deposit Take on Pionex?
Learn how long a Bitcoin deposit can take on Pionex, how to check confirmations and the TXID, and what to do when a confirmed deposit is not credited.
Can You Withdraw from Pionex to a Bank Account or Card?
Withdraw from Pionex to a bank account or card through an available third-party sell channel, or send crypto on-chain. Check eligibility, fees, and KYC.
Can tell me why i can not send XCH to the Pionex wallet. but i can buy it on the exchange?
From who do i by when nobody can deposit ? Answer In a market place you can trade many assets , of which xch is one of them, however what the exchange accepts as funds to be deposited or withdrawn…
Why Can’t You Deposit or Withdraw XCH on Pionex?
XCH trading availability does not guarantee live deposit or withdrawal support. Check the Pionex wallet screen, network status and safe alternatives first.
Can someone please tell me how to convert USDT to BNB on Pionex wallet? I already tried first convert to USDT to USD and then BNB but without any luck.
Answer If you want to convert USDT to BNB, you have to go to the market and buy the USDT/BNB pair to trade BNB for USDT. For a more in depth guide, you can look at our blogpost here
Where Do Pionex Bot Profits Go? Wallet, Release and Reinvesting Explained
Bot profit does not always move straight to your available wallet. Its location and reuse depend on the bot, profit type and reinvesting settings.
What if a Coin Cannot Be Withdrawn From Pionex?
Learn what to do when a Pionex coin or network cannot be withdrawn, how to distinguish temporary suspension from no support, and when conversion fits.
USDT Withdrawal Completed but Not Received: What to Check
Learn what to check when a Pionex USDT withdrawal says completed but the destination has not credited it, including TXID, network and support evidence.
I sent 500 usd in BNB from Trust Wallet to my Pionex amount and I did not write in Memo … What should I do to get my money back?
Answer Please contact customer support on Pionex [email protected] . I do believe they will need a transaction number and need a few more items of information from you in order to confirm the transactions.
Do grid bots uses the profit as reserved fund for it's next orders? Or the profit will be in my wallet as usable fund
Answer No it is not. The profit is held inside the bot without using it on any trades. It is just stand by in the bot , waiting to be released through Release Profit feature. This profit will be frozen…
How do I link the trust wallet to sell the coins and convert to btc
Answer You cannot link other wallet address to Pionex in order to trade. You need to transfer the token from other wallet into Pionex first before trading inside Pionex.
Im trying the 7/24H auto buy low and sell high with AI strategy, i want to know if i put more money ( usdt ) to invest on my wallet, i have to close and re open the bot? or it will use everything always? also the profit is re invested?
The best solution for this is stop and make a new bot, right? Answer Cannot reinvest automatically. You need to use spare fund or profit if you want to reinvest it, manually. Can keep the bot running and create new…