I think any error in pionex wallet. I can't transfer from futures wallet to spot wallet
Answer You don’t have available balance. Check your open orders
Tag Wallet
50 minutes ago I made a transfer from my $ 1000 wallet busd bep20 to pionex busd erc20 and I would like to know if I can recover it.
Answer Becareful when doing crypto transfer using blockchain PM me your email , txid, and screenshot of withdrawal Becareful Admin never pm you first
I cant send USDT to my coinspot wallet!! It say invalid address!!
Answer When sending usdt from pionex to another wallet you have to make sure you select the right network of the usdt you want to send to if not there would be an error in sending it. erc 20 goes…
BTCmoon is good for HODL, and it's a good solution for long term investment if I want one of this option in my wallet?
Answer As long as you belive the BTC wont really crash, it is always a good idea to have super wide grid bot like BTC Moon, since it will trades whenever BTC is in its wide price range. By default…
Today i have a problem with pionex i sent xrp to my wallet to start a bot …
Today i have a problem with pionex i sent xrp to my wallet to start a bot and then the system has removerd the tag memo so my xrp has ben sent to the corroect wallet but the memo is…
Good morning all, am new here. Have a question I want to send my BTC from my external wallet to Pionex. What’s the process?
Answer In order to do that you must take a few steps. The first is get your BTC deposit address from Pionex and then paste that into the external address sending area. Once that happens you should be able to…
If I am trading ada/usdt. How do I withdraw my tether profits to exodus wallet? And which block chain do I use?
Answer Making profits from your grid trading bots stays in your bot but once released you get to receive it in your wallet. if you would like yo send it to another platform you just have to copy the right…
I am playing axie infinity and this game need axs but i have to sell my axs from pionex for usdt to send them to wallet and then rebuy axs for the game.. will pionex create withdraw option for axs soon or it is not on your plan?
Answer Pionex Exchange is in constant development and supports a lot of withdrawals at the moment of which AXS is part of. you can kindly navigate to the withdraw session and you will find AXS.
Can any member here tell me abouth withdrawals…if they can go directly to debit card ,instead of wallet address?
Answer When withdrawing funds from Pionex you must send them to another exchange and then you will be able to get them to your bank or debit card from there.
Can tell me why i can not send XCH to the Pionex wallet. but i can buy it on the exchange?
From who do i by when nobody can deposit ? Answer In a market place you can trade many assets , of which xch is one of them, however what the exchange accepts as funds to be deposited or withdrawn…
Chia (XCH) is listed for trade but i cant send XCH to the trading wallet
Answer Pionex provides a market place for about 300 tradable assets, however not all these 300 can be deposited, just a few assets have been selected to be deposited. eg are xrp , ltc usdt . so you can convert…
Can someone please tell me how to convert USDT to BNB on Pionex wallet? I already tried first convert to USDT to USD and then BNB but without any luck.
Answer If you want to convert USDT to BNB, you have to go to the market and buy the USDT/BNB pair to trade BNB for USDT. For a more in depth guide, you can look at our blogpost here
When using Pionex bots, does the bot profit go straight to the wallet or is it used to trade?
Answer When operating operating the grid bot all profits made by the grid stays in the bot until its realeased. when released it goes into your account with which you can use to another purchase.
I sent 500 usd in BNB from Trust Wallet to my Pionex amount and I did not write in Memo … What should I do to get my money back?
Answer Please contact customer support on Pionex [email protected] . I do believe they will need a transaction number and need a few more items of information from you in order to confirm the transactions.
Do grid bots uses the profit as reserved fund for it's next orders? Or the profit will be in my wallet as usable fund
Answer No it is not. The profit is held inside the bot without using it on any trades. It is just stand by in the bot , waiting to be released through Release Profit feature. This profit will be frozen…
How do I link the trust wallet to sell the coins and convert to btc
Answer You cannot link other wallet address to Pionex in order to trade. You need to transfer the token from other wallet into Pionex first before trading inside Pionex.
Im trying the 7/24H auto buy low and sell high with AI strategy, i want to know if i put more money ( usdt ) to invest on my wallet, i have to close and re open the bot? or it will use everything always? also the profit is re invested?
The best solution for this is stop and make a new bot, right? Answer Cannot reinvest automatically. You need to use spare fund or profit if you want to reinvest it, manually. Can keep the bot running and create new…
If I close a bot (e.g. ETH/USDT), will it give me my USDT back or ETH remains in my wallet?
Answer When you close the bot, there will a tip to ask whether you wanna sell your ETH inot USDT or not. So you have the option to keep the ETH or convert it to USDT
I withdrew usdt trc20 yesterday to my catex wallet and it hasn’t got to me till now.
Yet the txid says confirmed Answer You can ask catex wallet support since the token is already sent to the address. It is already successfully sent in the blockchain, you can check it on the txid
Pionex has futures wallet but there is not any place for trading futures?
Answer We support futures trading up until June 2021 , after that the futures trading is terminated. Futures wallet function is for showing the futures position from Spot-Future Arbitrage Bot. For manual futures trading , it is no longer supported.…
I'm trying to transfer my crypto to another wallet and I keep getting an error when I try to put in both authentication codes…. What do I do?
Answer You need to wait 5 mins and follow this process step by step 1. Go to withdraw, select token, put the address and quantity then submit 2. Click send besides the 2nd column , and then check your email…
When i stop the bot the token will be "transfered" to my wallet in token form? So best i dun put stop loss right?
Answer Only if you choose “dont sell” when you closing the bot If you want to have the token, yes dont put stoploss. The bot will give all its holding if you choose dont sell , because it wont sell…
I had 307 USDT in my wallet, then I shut down a grid bot of 200 USDT investment that was positive and now I have 479 USDT in the wallet. Shouldn’t I have more than that?
Answer When using a bot; there is a bit fee deducted from your invest. The amount of this fee depends on the days you kept the bot to run. The more days you run the bot , the more fee…
I had 307 USDT in my wallet, then I shut down a grid bot of 200 USDT investment that was positive and now I have 479 USDT in the wallet. Shouldn’t I have more than that?
Answer When you closing the bot , there will be 2 option, to sell the remaining token or not. You choose not to sell the token, so some portion of your investment are still in token form + several usdt.…