Answer We have no plans so far to support ccdoge, because of that its not possible to manage it using Pionex. Better use your own bsc wallet address. For airdrops like these, it’s better if you create a private BSC…
Answer Yes we do! We have a telegram channel for discussion and support purposes. You can join Pionex turkish community telegram channel using this link
Answer After deposit what is next is trading and making money. pionex provides users with 12+ trading bots that fits any strategy . after making deposit you can use any of these trading bots for free.
Answer You can change the language by going to “Account” then picking “Settings” and then go to the “Language Settings” tab. There you can change the language to any of our supported languages that you are familiar with
Answer Using Pionex via the test flight beta is one of the easiest and fastest way to get on the pionex exchange. the number of days doesnt really matter as there is a continual update from the develpment team which…
Answer Pionex team is always welcome to suggestion on how to improve their bots for users. you can make suggestion on the pionex twitter account , facebook page, telegram group and also send a mail to customer service.
Answer Pionex supports a lot of cryptocurrency tokens, you can see all of the coins that Pionex support by signing in into our website and looking at the market section. Currently, Pionex supports 30 bots per crypto token pair so…
Answer When you are withdrawing funds, make sure you use correct network. Some token has multiple network to use. Each network has their own blockchain and address. Sending using wrong network and address would lead your fund lost in the…
Answer Grid Bot Trading profit from market fluctuations. It helps you continously buying lower and sell higher order. As long as market is fluctuating in your price range parameters, the bot will keep placing buy and sell orders within its…
Answer Hey we hear your voice ! Pionex now supports trading for TKO tokens along with 9 other tokens. Check the announcement here :
Answer I see that it is smart contract transfer not manual transfer, isnt it? Smart contract transfer took longer than manual transfer Yes i see the hash, it is smart contract transfer not manual transfer Also beware scammer will try…
Answer Jaqen**：Theoretically a trailing bot or a trailing order can be used to catch a pump. you should be ready with the pair and order for it Math**：Don’t participate in pump & dumps schemes. You will most likely lose money,…
Answer Looks like you need to reset password to 16char max through web version first , i’ll report this to dev , thanks for noticing
Answer Yes pionex bots, except the spot future arbitrage bots which has a 10% fee for SAFU insurance purposes are free. When using pionex bots, you will only be charged with the normal transaction fee of 0.05%. This can even…
Answer Grid trading bot can get minimum 10% easily. but depends on the price range you set. Bigger price range is safer Of course require slightly higher capital
Answer In general, there are no fees for using Pionex grid bot. However, there is a transaction fee of 0.05% of every transaction. If you’re a VIP it can go even lower but you need to have a lot of…
Answer You can request to import the trading history through our support email
[email protected] , trade history download needs to be requested through email for now since the feature is not yet ready to put in platform.
Answer We support futures trading up until June 2021 , after that the futures trading is terminated. Futures wallet function is for showing the futures position from Spot-Future Arbitrage Bot. For manual futures trading , it is no longer supported.…
i transferred my XRP to Pionex but haven’t shown in my acc.usually take how long ? Answer XRP deposit time is depend on xrp network. Usually it arrives less than 10 minutes in normal time. But in several occasion, your…
Answer Send an email with the email you registered in Pionex to
[email protected] with the subject : “Reset Google Authenticator”, and the content of the email:“(1) Account nickname,(2) Account registration time,(3) Which trading pairs have been used for the grid…
Answer The push notification is not yet implemented for now, but we will add more feature to make our User Interface and User Experience better in the future. Stay tune with us !
Answer Pionex is an exchange which has bot inside the platform. More features and bot inside pionex than bituniverse Bituniverse is an 3rd app portfolio manager which can collect several exchanges to trades from one apps
Answer Check your internetSynchronize the time of your device as well as your 2fa app with internetRemember that the codes are valid for 30 seconds, you must be quick (you can copy the code just when a new one appears…
Answer Never heard of trade abs stats. The balance at Pionex will be correct. However it is fluid. So if you’re holding BTC abs BTC goes up or down it will reflect your balance as well.