I've been thinking about it lately….. 🤔, will tko (tokocrypto) coin be on pionex in the near future??
Answer Hey we hear your voice ! Pionex now supports trading for TKO tokens along with 9 other tokens. Check the announcement here :
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I have sent ethereum to my valid eth Pionex address from my Wirex account. , same as I use to, but this time Etherscan show Value. Ether ($0.00) Money is not recieved in Pionex. What to do?
Answer I see that it is smart contract transfer not manual transfer, isnt it? Smart contract transfer took longer than manual transfer Yes i see the hash, it is smart contract transfer not manual transfer Also beware scammer will try…
Can we use pionex to catch pumps???
Answer Jaqen**：Theoretically a trailing bot or a trailing order can be used to catch a pump. you should be ready with the pair and order for it Math**：Don’t participate in pump & dumps schemes. You will most likely lose money,…
I registered with a long password but when logging in the pionex app it asks for a password only 8-16 characters long. Is this a known issue?
Answer Looks like you need to reset password to 16char max through web version first , i’ll report this to dev , thanks for noticing
Is pionex free to use?
Answer Yes pionex bots, except the spot future arbitrage bots which has a 10% fee for SAFU insurance purposes are free. When using pionex bots, you will only be charged with the normal transaction fee of 0.05%. This can even…
Which bot at pionex can make 10-20% profit permonth ya based on all of your experience
Answer Grid trading bot can get minimum 10% easily. but depends on the price range you set. Bigger price range is safer Of course require slightly higher capital
Is there a fee for using the Gridbot on Pionex?
Answer In general, there are no fees for using Pionex grid bot. However, there is a transaction fee of 0.05% of every transaction. If you’re a VIP it can go even lower but you need to have a lot of…
Is Pionex planning to allow sorting of trade History Table, especially for manual trades? Currently the trades history is very messy and not sorted in chronological order.
Answer You can request to import the trading history through our support email service@pionex.com , trade history download needs to be requested through email for now since the feature is not yet ready to put in platform.
Pionex has futures wallet but there is not any place for trading futures?
Answer We support futures trading up until June 2021 , after that the futures trading is terminated. Futures wallet function is for showing the futures position from Spot-Future Arbitrage Bot. For manual futures trading , it is no longer supported.…
Anyone tried to transfer xrp to Pionex successfully? I have transferred xrp to Pionex but haven’t received yet , what is happening?
i transferred my XRP to Pionex but haven’t shown in my acc.usually take how long ? Answer XRP deposit time is depend on xrp network. Usually it arrives less than 10 minutes in normal time. But in several occasion, your…
What if you forget the gogleotenticator QR code on pionex
Answer Send an email with the email you registered in Pionex to service@pionex.com with the subject : “Reset Google Authenticator”, and the content of the email:“(1) Account nickname,(2) Account registration time,(3) Which trading pairs have been used for the grid…
Is there a push notification in the Pionex app for example successful order matching?
Answer The push notification is not yet implemented for now, but we will add more feature to make our User Interface and User Experience better in the future. Stay tune with us !
What’s the difference between using PIONEX o BITUNIVERSE?
Answer Pionex is an exchange which has bot inside the platform. More features and bot inside pionex than bituniverse Bituniverse is an 3rd app portfolio manager which can collect several exchanges to trades from one apps
Who can help with this google authenticator crap? Pionex wont let me withdrawl because my google authenticator is shitting out an invalid code and its already been time synced
Answer Check your internetSynchronize the time of your device as well as your 2fa app with internetRemember that the codes are valid for 30 seconds, you must be quick (you can copy the code just when a new one appears…
Guys, can anyone help to explain which information from Pionex is right, my balance at pionex tab? Or my trading account balance at Trade and Statistic tab?
Answer Never heard of trade abs stats. The balance at Pionex will be correct. However it is fluid. So if you’re holding BTC abs BTC goes up or down it will reflect your balance as well.
In pionex it says -0.1 in price gap. Should i change it?
It doesn’t make much sense to me. It means.. whenever the bot detect a difference of 0.1 % in prices he will trade? Answer -0.1 is so that the bot can make it instant (most of the time) If it…
Trying to withdraw from Pionex to my Coinbase, after going through all the steps Pionex bring a message up saying invalid address? Any ideas?
Answer Invalid address error code means you put wrong address in your withdrawal. You need to put the correct address based on what network you use to send the token. So far our withdrawal and deposit to and from CoinBase…
My question is what do you use for price alert, I’m looking for a solution for pionex price alert, Would be nice if there’s a price alert feature built in, So what do you guys use for pionex price alert?
Answer For price alert, we have our community bot to help our user get alert when price is moving. You can get this bot in Telegram and add @satoshiworldpricebot or t.me/satoshiworldpricebot and use the inside feature there. You can also…
Recently, Pionex blocked access from Cuban IP adresses. I would like to know if Pionex will freeze the funds of Cuban holders or they can continue to work with confidence on the platform
Answer No your funds will not be frozen, you can still send out the fund if you want just use a different IP using VPN or other tools
Hey guys, do i need VPs before using pionex bots?
Answer Pionex Trading bots and exchange are available in majority countries hence there is no need to use vpn in accessing them. all you have to do is log in or download the pionex app , log in and get…
My pionex gains are always half of the gains I would have through hodl
I would have roughly 5% without grid bot Started at 2227 200 grids Answer The bot is actively trading your position. Also when the investment is xxx usdt, when the current price is in the middle of your range, the…
Pionex have any bot to achieve what I'm trying to trade? I mean like a DCA grid bot.
I’m afraid of buying 99% BNB1S in case my prediction is wrong but still want to trade the 1S token in small quantity in case Answer How about using smaller portion of usdt? We have dca grid bot, or manual…
I don't know anything about trading. I want a bot that is automated that it is already configured with a strategy. I just have to start the process. Is Pionex a good choice?
Answer You can try spot futures arbitrage and leave for a long term , no need really good knowledge abt crypto trading. Just run it on btc or eth
What is the best way to earn from Pionex?
Answer We have 3 popular bot which is mostly used by our user, they are Grid Bot, Infinity Grid Bot and Spot-Future Arbitrage Bot. Grid Bot will help you to catch volatilities in a ranging market, by putting continously buy…