Answer You can reach us at service@pionex.com and dont forget to put subject with your problems. You also can reach our daily admins at our telegram group t.me/pionexEN , make sure you only ask inside the group. Admin will never…
Answer In Pionex, there are no deposit fee. All deposits are free ! You can deposit any token easily without worry about the fee.
Answer You can trade using margin on Pionex through Margin Grid Bot. Margin grid bot enables you to borrow and trades using the borrowed tokens.
Answer For starting, you can use AI settings to help you set up the parameters. If you wish to do manual setup, you can find support price and resistance price and put it as lower and upper price limit. For…
Answer Send an email with the email you registered in Pionex to service@pionex.com with the subject : “Reset Google Authenticator”, and the content of the email:(1) Account nickname,(2) Account registration time,(3) Which trading pairs have been used for the grid…
Answer Hello there! You can download the transaction history by requesting the data thorugh our service email at service@pionex.com . You can request this data using subject “Request History Transaction for Tax” using your registered email account.
Answer Always have the money available, only have bots to help you trade You can not use bots and limit yourself to buy coins in manual mode, sell high, wait for correction and rebuy low, accumulating more coins with the…
My goal is to increase my coins and make few dollars on the side..also on the way down which bot is better for that… Do you think regular grid bot is not useful in those situations? Answer Margin Bots and…
Answer Hi welcome to Pionex Sure you can buy crypto in Coinbase, like buy USDC, BTC, and then you can deposit USDC to your Pionex acount
Answer You mean all of transaction history? Inside the apps, you can go to Account , and then settings, choose customer support. There will be a Export Transaction history menu in which you need to do some steps from there…
Answer All pionex bots trade on the spot market, except the spot-futures arbitrage bot which also shorts the future market to get a funding fee
Tether (USDT) is a stablecoin available on several blockchains that aims to maintain the same value as the US dollar. The company behind Tether, Tether Limited, claims to hold reserves that fully back each USDT. As of 2021, USDT is…
Answer At the moment there are no plans to add that feature. However, if there are a lot of demands for it we will consider adding it in the future!
Answer No, the DCA bot’s purpose is to accumulate coins at a steady pace, as the name says, it’s a dollar cost averaging bot used to dollar cost average buy the coins of your choice. If you want to sell…
Answer Pionex does have a large Indonesian community with their own admins and community manager. You can join our Indonesian community using this telegram link
Answer We have no plans so far to support ccdoge, because of that its not possible to manage it using Pionex. Better use your own bsc wallet address. For airdrops like these, it’s better if you create a private BSC…
Answer Yes we do! We have a telegram channel for discussion and support purposes. You can join Pionex turkish community telegram channel using this link
Answer After deposit what is next is trading and making money. pionex provides users with 12+ trading bots that fits any strategy . after making deposit you can use any of these trading bots for free.
Answer You can change the language by going to “Account” then picking “Settings” and then go to the “Language Settings” tab. There you can change the language to any of our supported languages that you are familiar with
Answer Using Pionex via the test flight beta is one of the easiest and fastest way to get on the pionex exchange. the number of days doesnt really matter as there is a continual update from the develpment team which…
Answer Pionex team is always welcome to suggestion on how to improve their bots for users. you can make suggestion on the pionex twitter account , facebook page, telegram group and also send a mail to customer service.
Answer Pionex supports a lot of cryptocurrency tokens, you can see all of the coins that Pionex support by signing in into our website and looking at the market section. Currently, Pionex supports 30 bots per crypto token pair so…
Answer When you are withdrawing funds, make sure you use correct network. Some token has multiple network to use. Each network has their own blockchain and address. Sending using wrong network and address would lead your fund lost in the…
Answer Grid Bot Trading profit from market fluctuations. It helps you continously buying lower and sell higher order. As long as market is fluctuating in your price range parameters, the bot will keep placing buy and sell orders within its…