Have tried to send a small % of this Etherium as a test to ETH(Mainnet) address listed on Pionex and despite the transaction on Coinbase recognising I was wondering if you can assist me further. The internet has been little…
Answer You can try to refresh the page and wait 5-10 minutes then check the deposit page. If you still have problems, please contact service@pionex.com and write the details of your issue.
Answer The transfer is depend on blockchain network you use. In some occasion, busy network might be having a longer time to transfer. You can check the status on the blockchain explorer with the transaction id given to your withdrawal.
Answer Advance settings for the Pionex Android App is when you create the bot in Trade-Bot-Create Bot, you need to choose manual settings. After choosing manual settings, you can scroll to bottom page and you will find “Advance Settings”. Besides…
Answer It is different with the trailing up grid from BitsGap. Infinity grid will keep your tokens value the same while trade it bit by bit along the price movement. Meanwhile trailing will trail a position and then sell it…
Is that 10% of the arbitrage profit or the total profit?Secondly when I try to release profit I am unable is this because futures is in neg? Answer 10% profit charged is only for Spot-Futures Arbitrage bot. The other bot…
Answer You need to put the amount of how much fund you will use into the bot. This value is up to you. You can use $1000 or even $50000. But keep in mind it always have minimum investment. Each…
Answer First you need to sell your BTC into USDT and get that 62 USDT. To do this you can click on the market, find BTC/USDT, choose manual , and then sell the btc into usdt there manually. After you…
In such case I should get 0,24% of the profit instead of 0,16% of the profit. Can you please explain? Answer It is coming from the leverage, 0,05% fee is for each trades. If you trade with leverage, the fee…
I can’t use them please can you explain why? Answer The frozen funds of your accounts might caused by the following reasons:1. You have operated trading bots and it normally made the funds you used be locked. Before you close…
Do I start the bot with the full $1000 or do I start with a smaller amount, and then the bot automatically adds more of my USDT as the price fluctuates? Thanks! Answer If you have no experience before using…
I am using PayPal as payment on coinbase. Please let me know how to invest on Piobex.Thanks Answer You can transfer ETH from CoinBase into Pionex , we support ETH deposit and withdrawal Check your ETH ERC20 Pionex address in…
I guess I could sell some of it for USDT to use it for the Spot-Futures Arbitrage Bot ?Does it also mean that a portion of the USDT that is used for the bot will be converted to XRP ?…
Like, I have various amounts for various coins in my portfolio and though it gives options to “deposit” “withdrawal” “trade” I still cannot find a way to get them all into USDT so I can utilize the whole sum rather…