Tag Pionex

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I definitely dont know how to get usdt I have btc on pionex but when I am going to create my bot it says my available balance is 0.How can I do it?

Answer You will need to either do one of two things. The first this is you could trade against btc. For example – ETC If you are really wanting to trade using USDT then you can go to manual trades,…

lzw
September 2, 2021

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Does anyone have a guide on setting up and using Pionex rebalancing bots?

Answer There is a guide on Pionex. Please see this link and I do believe that it will help you understand a bit more. There are also guids on YouTube as well.

lzw
September 2, 2021

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What are the business days of the pionex support, also are Saturdays and Sundays included?

Answer Business days of Pionex Support refer to Monday – Friday working days. Saturday and Sunday is not counted for the business day. But still you can request support or service through email, or everyday technical assistance through our Telegram…

lzw
September 1, 2021

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Forgive my noobness… but I earned BUB through referrals… so what’s the point in it if I don’t use my pionex account?

Answer It was created 2 years ago from bituniverse social campaign and can be swap for eth. Campaign is ended and now the usage is for fee discount on safu arbitrage bot

lzw
September 1, 2021

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Hi all, how do I put a stop loss order in pionex? I buy spot (manual) and not using any bot

Answer I do believe using a Smart Trade would be the best solution to your idea. Using a Smart Trade will give you a stop loss however if you leave the Take Profit blank it will let the coin pump…

lzw
September 1, 2021

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Steps on how to connect exchange to Pionex Auto Cryptocyrrency trade Bot?

Answer Pionex is an exchange. So there is no need to connect bots to the exchange. You simply deposit money, and then you are able to use the bots that are built into the exchange.

lzw
September 1, 2021

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I like pionex but I only trade on the ENQ / USDT pair, do you have any vision to add it in the future?

Answer We do add different pairs from time to time. There may be a very good chance that in the future that pair is avaliable.

lzw
September 1, 2021

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I sent 500 usd in BNB from Trust Wallet to my Pionex amount and I did not write in Memo … What should I do to get my money back?

Answer Please contact customer support on Pionex [email protected] . I do believe they will need a transaction number and need a few more items of information from you in order to confirm the transactions.

lzw
September 1, 2021

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50k XRP sent with wrong MEMO to my Pionex account. 9. days and markets gonna crazy right now.

Do you have any idea or status update for that problem ? Asking publicly via here because i can’t reach support right now. Answer I do believe that emailing support would be the only way. I believe they will need…

lzw
September 1, 2021

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I have a problem with my pionex account : it's freezing , I can not buy or sell or withdraw… can anybody help me

I can see my money …But I can’t do any thing ! Answer From my expirence force closing will help. I have also had to get online and clear the cashe of my webstie as well. I know that these…

lzw
September 1, 2021

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I’m I the only person concern about pionex not able to add phone number ?

I guess I’m other platform we can it’s more safer when you loose your Gmail or something you can easily add your phone number I’m having that issue now cause I lost my phone I think we need an update…

lzw
September 1, 2021

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Why cant pionex use api trading without the need to transfer coin

Thats the only part im hesitate about pionex. Because im using something easier. api trading Answer Pionex is an exchange. The bots that are used are part of of the exchange. When using an API a user is usually using…

lzw
September 1, 2021

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I accidentally deleted pionex from the google authenticator Has anyone had the same problem? How can I now get a setup key or a qr code from Pionex again to add to the Google authenticator?

Answer Send an email with the email you registered in Pionex to [email protected] with the content “I would like to reset my Google 2FA”

lzw
August 31, 2021

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Does Pionex plan to add "add funds to bot" function ?

To add funds on dips to bot ? Answer At the moment, Pionex does not support adding funds to existing bots. However, you can always stop the bots, release the profits, and start that same pair all over again with…

lzw
August 31, 2021

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What is the “dust collector” in Pionex admin?

Answer Dust Collector is a feature on Pionex exchange that helps you collect all the small left behind assets into a whole. example when you convert btc to usdt there are a little fraction that is left behind. the dust…

lzw
August 31, 2021

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What is the maximum number of bots i can run on Pionex?

Answer The maximum number of grids one can run is about 9000 bots . that is more than enough to serve every users needs. pionex has 12+ trading bots to choose from

lzw
August 31, 2021

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Does Pionex have plans to support new coins? Can we deposit/withdraw those coins?

Answer Pionex is an exchange that boosts of constant upgrade and development. There is always a constant listing of new assets on the platorm. so if you coin isnt listed yet just check soon would be. there are also a…

lzw
August 31, 2021

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Pionex under Singapore regulations or US regulations when it comes to taxation ?

The irs doesn’t have information about our individual trades ? Answer I can’t tell you about that. .. I imagine that according to the regulation of the MSB in the USA its should .. I have no idea

lzw
August 31, 2021

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I have paid btc to my pionex account to add to a arbitrage trade bit now i cannot accoess it

It shows in my holdings account but how do i use it? Answer Sell your BTC into usdt first. Arbitration bot using usdt as its base

lzw
August 31, 2021

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What is the difference between pionex Bituniverse apps?

Answer Bituniverse is portfolio management app Meanwhile Pionex is exchange , with bot built in

lzw
August 31, 2021

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Is there a pionex dummy test account? How do I get access to the test account though

Answer No test fund account for now, what do you trying to get ? I think you can use very small fund like 10$ to test out how the bot works

lzw
August 31, 2021

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One point when using gridbot is that it will not make a profit when the market is falling. I want to ask if when the market is falling, which bot in pionex is the most suitable to make the most profit

Answer If you want to profit during the down turn of the market, you can try to utilize Margin Grid Bot with Loan Token. This strategy enables you to make profit when the price is decreasing, since you borrow a…

lzw
August 31, 2021

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Hello, good afternoon, someone indicates a more profitable bot or strategy on pionex at this time. I don't need fraudsters!!!

Answer Yes we do have 15 bots available for free to our users in Pionex platform ! You can share your idea and discuss what is the better strategy for the current market in our Telegram grou t.me/pionexEN or in…

lzw
August 31, 2021

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Anyone know how can contact the Pionex support team or Customer Services?

Answer You can reach us at [email protected] and dont forget to put subject with your problems. You also can reach our daily admins at our telegram group t.me/pionexEN , make sure you only ask inside the group. Admin will never…

lzw
August 31, 2021