Transaction ID(TxID), also known as Transaction Hash, is a unique string composed of 64-digit characters. Each unique TxID will be generated while any single transaction happened. Therefore, you can inquire the deposit or withdrawal process and transaction status of your asset via TxID.
How to inquire my Transaction ID(TxID)？
For example, you shall submit TxID, which deposit to Pionex for requesting resetting Google 2FA. Therefore you have to find the TxiD, which deposit to Pionex at external wallet or exchange. If you fill in the TxID is shown on the Pionex page directly, it will be rejected by the system as an error answer. It might cause you to fail the verification and no reset Google 2FA.
Let’s take Pionex as an example, you could enter the page of deposit/withdraw on APP or web to inquire about the TxID after you log in to your Pionex account.
APP: Follow the steps of “First Page” – “Withdraw” – “Withdraw History”, and find the withdrawal history which you inquire. You can therefore find the TxID of the transaction.
Web: Follow the steps of “My Balance” – “Withdraw”, and find the withdrawal history which you inquire about. You can therefore find the TxID of the transaction.