Does Pionex have any plan to add faceID for login?
Answer Pionex exchange is always looking out ways to improve , face iD is another form of good security measures and pionex would be looking into it, stick arounf to see all products rolled out
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I've been trying to transfer my usdt from pionex to coinbase and it keeps giving me "invalid address", why is that happening?
Answer USDt wallet comes in various types trc20, Erc20 etc hence when transfering usdt from one wallet to the other you would have to pay attention to the type you are sending or else you would continue to receive invalid…
Hi, how many gridbot can i have active with the free plan?
Answer Pionex allows users to operate as much as 9000 trading bots as long as you have the funds. therefore users have option and freedom to use the amazing bots on the platform for free
Anyone knows the fee for shut down the turn on the trading bot again?
If I want to hold kinda long term the coin, should o choose infinity or is there better options? Answer Infinity grid bot is one bot that helps you only set a lower limit and leave the upper limit .…
Hi, I have started a infinity trading bot sol/usdt but the price now is down far below the limit. Was 30usdt and now sol is about 24. Should I turn off the bot and re-set it?
Answer When prices move out of trading range as long as you are bullish about the markets and have long term goals its okay to hold your positions price would return back to range however if you feel there is…
How can i see the sell/buy manual orders ilustrated on the chart like the ones with bots?
Answer Manual sell and buy orders are currently not available on the charts . yo can only find that of grid bots for now. by location the hexagon icon next to the time frame scroll down and switch on show…
Is there any YouTube or tutorials on using Smart Trade?
Answer One of our beloved user makes video about how to use smart trade inside pionex platform. Check out Coffee n Crypto Youtube Channel and Video about Smart Trades here :
Can we set price alert on pionex?
Answer Unfortunately we are not yet support price alert inside Pionex platform, but we are surely will improve our apps in the future ! For now you can use our bot at telegram to monitor price alert in t.me/satoshiworldpricebot
Does anyone move their funds in and out of the grid trading bots often, or do you generally leave it until it hits some kind of return you are aiming towards (5% or 8% or whatever) and then close out your position and open a new bot?
Answer There are multiple kinds of grid bot usage. Two of them is short term grid bot and long term grid bot. Usually, for short term trades, user will use narrow price range with small number of grid to catch…
Does anyone knows how to get flash loans and uses it to trade?
Answer We do not support flash loans, but you still can use borrowed funds from the leveraged grid bot and margin grid bot. By using borrowed funds, you can trades bigger than your capital because of the borrowed funds you…
Do any of these bots work in bull and bear markets? Or are they all just bull or bear market bots?
Answer The bots support for any kind of market, either it is bullish, bearish , or even sideways. The bots is a tool to help you automate your trades, you can choose which one suits your trading plan better. For…
I would like to know how the Pionex spot-future arbitration bot works
Answer Spot-Futures Arbitrage bot works by hedging your position in Spot market and Futures market, while getting profit from funding fees you recieved from your position in futures market every 8 hours. You can learn more about spot-futures arbitrage bot…
Will be possibile to open bots with USDC or GUSD instead of USDT?
Answer Yes it is possible ! As long as there are trading pairs with USDC, you can use USDC to run bots. We do support BNB, ETH, and BTC for trading against USDC, so you can create bot in these…
Hi, do pionex trading bot have double up features? When price goes down, it can set to buy double amount.
Answer You can use Leveraged Grid Bot to do leverage trades. Leverage grid bot could help you trade with bigger size than your capital using borrowing feature. By borrowing funds, you can leverage your trades position double or triple.
Hey is it possible to turn on rhe Notifications for the grid bot like for the Arbitrage bot. ( App )
Answer Unfortunately, the notification for grid bot is not available yet. Notification is ready only for Spot-Future Arbitrage bot right now. Since grid bot might do a crazy amount of transaction, the notification wont be that helpful anyway. It is…
"Release fund" means take profit right? If continues to put inside the bot it will not be used anyway right?
Answer Yes , Release Profit function is to release grid profits and unused reserve fund from the bot so you can use these money to do another trades. If you do not release this funds, they will just sit in…
Why is Ethereum (ETH) crashing????
Answer Price fluctuations in crypto market is common thing. ETH price is going down because there are hugher number of sellers compared to the buyers. When the condition is flipped, ETH price will increase.
I run Reverse Grid Bot, and there is info result about Grid profit is 243 xyz tokens, but where are that tokens? they are not into my balance? When i click on the Release profit, there is 0 usdt to Release profit…
Answer If you want to realize the total profit, you can stop the reverse bot and choose Buy all tokens when closing the bot. By choosing this option, your xyz token will increase after you stop the bot compared to…
Is there a bot that can accumulate btc/eth on an uptrend? ie lock in btc/eth profits as it goes up
Answer Yes, you can use margin grid bot for this one. Margin grid bot lets you accumulate more tokens when the price is going up using Loan USDT while locking down the tokens. By this way, if the price is…
What can you recommend for $275 if i will setup a grid trading bot for XRP
Answer If you are new to the platform, you can use AI suggestions for your Grid Bot parameters. This will help you to automatically set the parameters using the latest 7d market data. You can use this AI suggestion while…
Why does the trailing stop on the smart trade not work? I cant put a negative number on my phone and also on my computer It doesnt allow me to place 0.01 or any positive number as a trailing stop is made for
Answer You dont need to put negative number on trailing percent in trailing bot. Trailing percent parameters always counting from the highest price it reach, thus no need to use a negative number.
Hi is trailing sell bot also charged 10% of the profit?
Answer No it is not. Trailing sell bot doesnt charge 10% of the profit. All of the bot is fully free, except for Spot-Futures Arbitrage bot which will take 10% of profit and use it as insurance fund for your…
In Pionex grid bot what’s the difference between arithmetic and Geometric ?
Answer Arithmatic and Geometric is how the grid spacing works. As the name implies, arithmetic will give you fixed gap between grids, meanwhile geometric will give you fixed percentage gap between grids. For example 100-200, arithmetic will put order on…
How do I deposit data coins, I'm new to this site
Answer Yes we support WABI/BTC trading pair inside Pionex. But unfortunately we dont support deposit and withdrawal for WABI Tokens yet so far. Stay tune with us, we will add more tokens to be supported for deposit and withdrawal in…