If you cannot receive the SMS verification code, please check whether the following conditions exist: 1、Setting the numbers as SMS blacklist Solution: Pionex’s SMS channel may be shared with other providers, please confirm whether the number for sending SMS verification…
If you cannot receive the email verification code, please check whether the following conditions exist: 1. Logged in to the wrong accountSolution: Check your email or SMS for a verification code for registration. If not, it means that you have…
If you find that your email service provider is pushing Pionex emails into your spam folder, you can follow the below instructions to whitelist Pionex’s email addresses. Gmail 1. Log in to your Gmail account and go to [Settings] – [See all settings].…
What are crypto withdrawal fees? Withdrawal transactions to crypto addresses outside of Pionex typically incur a “transaction fee” or “network fee”. This fee is not paid to Pionex but to miners or validators, who are responsible for processing the transactions and securing the…
If you get a “2FA code error” when entering the Google Authentication code, please try the following methods: Synchronization time: For the iOS system, please set the system time zone of your phone (if there is still show error, could…
Pionex has provided purchase crypto with fiat currency (You need to pass KYC LV.2 first) Web Buy crypto – Express You can use your fiat currency to purchase cryptocurrency on the Purchase page. Currently, we provide USDT for purchasing. Meanwhile, Fiat that…
Terms of Service These terms of service will be effective for all Users as of August 2, 2023. IMPORTANT NOTICE THE PRODUCTS AND SERVICES AVAILABLE ON PIONEX.COM ARE NOT INTENDED FOR INDIVIDUALS OR INSTITUTIONAL USERS IN HONG KONG. NOTHING ON PIONEX.COM IS…
1. Martingale + Smart trade? When you see the Martingale bot (trailing mode), you may be at a loss and feel very unfamiliar with this mode. In fact, Martingale bot (trailing mode) is a product of the Martingale bot superimposed…
What is Arbitrage Bot (Moderate Mode)? “Arbitrage bot (Moderate Mode)” is a low-risk financial bot adopting a hedging strategy, which annualized rate of return is 5% – 50%. During the period of 2020/9/15-2021/9/16, the total return was 28.35%, and the…
Why do you need Rebalancing Bot If you are optimistic about multiple coins at the same time, and are willing to hold coins for a long time to gain value appreciation, you can choose to use the rebalancing bot. What…
