How do I link the trust wallet to sell the coins and convert to btc
Answer You cannot link other wallet address to Pionex in order to trade. You need to transfer the token from other wallet into Pionex first before trading inside Pionex.
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I lost my google authenticator, how do I recover it so I can use pionex again
Answer Send an email with the email you registered in Pionex to [email protected] with the subject : “Reset Google Authenticator”, and the content of the email:(1) Account nickname,(2) Account registration time,(3) Which trading pairs have been used for the grid…
Why can't I start the trading bot with 7 usdt for testing ?
Answer Some trading pair need higher minimum to start, some others needs low minimum. This is depend on which liquidity it is taken from. You can try to start trading bot with low minimum in pair such as mBTC/USDT ,…
Hi! How can I download a csv file from Pionex for tax purposes? Had a look and cant see any obvious place to download this.
Answer Hello there! You can download the transaction history by requesting the data thorugh our service email at [email protected] . You can request this data using subject “Request History Transaction for Tax” using your registered email account.
If one set manual grid trading limits and grids, is there a way that one can see what is the estimated backdated APR?
Answer Unfortunately , backtesting feature for manual setup parameters is not possible yet for now. Backtesting result APR estimation only from AI Generated, cannot provide estimation with manual parameter.
If i have an ada / usdt reverse gridbot, doesn't it collect ada?
The grid profit is in ada, but the release profit is in usdt. If I close the bot, will I have more ada or usdt ?? Answer It is basically grid bot but nominated in Ada. Its profit is in…
If i have an ada / usdt reverse gridbot, doesn't it collect ada?
The grid profit is in ada, but the release profit is in usdt. If I close the bot, will I have more ada or usdt ?? Answer It is basically grid bot but nominated in Ada. Its profit is in…
I can't trade with my USDTs. What is Frozen quantity?!!!!
Answer Frozen means it is still being used in the other orders, either manual or bot orders Check your open orders
The short of it is that many people would be interested in grid profit only… is 'Profit from fluctuation only' the way to do it? Can you switch back and forth?
Answer The infinity bot will always keep hold some portion of its holding as a token, it will always have unrealized profit since it holds token The bot with profit mostly from fluctuations is grid bot, since it has low…
Just want to ask one question, why we couldnt close the future trade when we use the Spot-Future arbitrage?
And the profit in the future, is it the profit that we will get? Answer Because it is an hedge trades , it also open position in spot. To prevent mistrades, you only can close bot, not part of it