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Not enough balance? – I do have some Bitcoin in my account but why does this happen?

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Updated
ByEzreal

Some users come to Pionex eager to create their first Grid Trading Bot, just to realize that there is not enough balance in their account when there is! Why does it happen? Here are some reasons why it occurs and how to solve it:

  • The parameters you’ve set require more investment: reduce Grid quantity and range
  • Verify that you have the coins needed: if you do not have them, buy/sell the required coins. For example, if you want to create a BTC/USDT Grid Bot you should have USDT to invest.
  • Verify that your funds are not frozen: a frozen amount means it’s been held in some manual or bot orders, cancel to make them available.
  • Make sure you have your funds on the Spot Account. If you have funds on the future account, please transfer to the Spot account.

Related posts:

  1. When I look at my account balance, I have a total Spot profit of 11 $ USD but unrealized Future profit of -43 USD. Does it mean that I’m currently down 32 USD compare to when I started investing and I have to wait some more to get a positive result ?Does the price of my asset (ETH) affects the spot and future profit ?Thanks !
  2. Guys, can anyone help to explain which information from Pionex is right, my balance at pionex tab? Or my trading account balance at Trade and Statistic tab?
  3. Does anyone know what will happen if I close a grid bot? Will i get all of my "total profit" displayed value or not?
  4. What happen if I run arbitrage bot(withSAFU) … and then price suddenly rise up quick , then the position get liquidated… does SAFU pay full amount ?
  5. In your experience does that only happen in big dumps like today? This is the first time I have seen negative funding fees..
  6. I have a balance in my wallet yet when I go to set up my trading bot, it says I have zero balance. What’s going on?
  7. I transfered ETH to pionex, it showes it in my balance but if i try to create a bot there is no available balance.
  8. My balance is in btc. Do I have to convert to usdt? Because it says I don't have enough balance
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