Answer When to know when you should long or short balls down to technical analysis, and your understading on the market this is very subjective , because one might think the market is good for a long postion another might…
Answer Pionex Arbitrage bots helps users earn passive income by hedging your trade and farming funding fees. how long should you keep your trade ? as long as funding rates are good why not ? if funding rates stays positive…
The 1st time i made a profit of 1.47 % and 2nd time 1.54%, even after deducting the .005% fees shouldn’t my balance increase? Answer Most coins on pionex are availabe for deposit and withdrawal. pionex do not support all…
Answer We do have price alarm bot in our Telegram Group! You can use it right from our telegram group at t.me/PionexEN , or you can add it by yourself in t.me/satoshiworldpricebot
Answer Yes! We do offer USDC Trading pair now. The pair listed for trading against USDC will be added more in the future, for now we support 3 pair for trading against USDC : BTC , ETH, and BNB. You…
Answer Unfortunately you cannot add fund to smart trade or editing it. There’s 2 condition of smart trades, the first one is the one that already bought the token, the second one is the one that hasn’t buy the token…
Answer You can request to import the trading history through our support email
[email protected] , trade history download needs to be requested through email for now since the feature is not yet ready to put in platform.
Answer There’s some requirements and calculation for releaseable profit that can be released without make the bot stopping. If you want to take all the total profit, you can stop the bot and sell all remaining tokens to convert all…
Answer We support futures trading up until June 2021 , after that the futures trading is terminated. Futures wallet function is for showing the futures position from Spot-Future Arbitrage Bot. For manual futures trading , it is no longer supported.…
Answer You can submit a support ticket thorugh our support email
[email protected] . Please include your account email, Tx ID of your withdrawal, and screenshot of your withdrawal to the email.
i transferred my XRP to Pionex but haven’t shown in my acc.usually take how long ? Answer XRP deposit time is depend on xrp network. Usually it arrives less than 10 minutes in normal time. But in several occasion, your…
Answer Invalid Parameters error means you put wrong parameters to the bot. Make sure you put the correct parameters, including comma for lower price, or the percentage profit per grid. You can ask for assistance to set up the bot…
Answer Trading fee only charged if there is some trading activities such as buying or selling. If the bot is not doing any trades activity, there’s no fee to be paid. Please double check your bot activity, if its already…
Answer The feature menu that showing AI trade list with highest APR has been removed in new updates, now you can see the AI trading to copy right after you click the create button. There will be a menu which…
Answer Send an email with the email you registered in Pionex to
[email protected] with the subject : “Reset Google Authenticator”, and the content of the email:“(1) Account nickname,(2) Account registration time,(3) Which trading pairs have been used for the grid…
Answer The push notification is not yet implemented for now, but we will add more feature to make our User Interface and User Experience better in the future. Stay tune with us !
Answer My understanding is 30 total bots. However I was talking to someone else and they posted a pic that made it seem 30 bots PER PAIR. So I want to clarify.
Answer There’s no exact time when we will support DGB for withdrawal and deposit , but we will surely add more tokens supported in our deposit and withdrawal list. For now, please use the currently supported token for deposit and…
It gives an error that it cannot be created with more than 50% of the total balance, but not even with 15% does it allow the Robot to be created Answer If you have trouble to setting up bot, you…
Answer Infinity Bot will buyback as the price goes down, and sell some portion as the way goes up. If price goes up, your tokens amount will be reduced to the selling in grid fashion along the way up, but…
Answer Currently the TWT/USDT is not available yet, but we have TWT/BUSD available to trades ! You can convert your USDT into BUSD first in BUSD/USDT market, then you can go to TWT/USDT to trades Trust Wallet Token.
Answer We got it in our blogs ! We have share our analysis about 20 crypto trading bots that are currently popular and available now in crypto space. Check this article :
Answer Trading bots is a tools to help you automate your trades, which will let you trades 24/7 without the needs to be on screen at all time. Still, the decision is in the trader hands. Bot only execute what…
Answer We have share some of our thoughts about crypto trading bots in our blog. Check the post out by clicking it here :