The Step on App version
- Press “Account” on the right-bottom of the App
- Click “Customer support”
- Then click “Export Transactions history”
- Confirm your email information and select the date range to export and press “Submit”
Please Notice:
- The download link for the transaction history will be generated 24 hours after submission.
- You can download the file through App or the Web.
- The link is only valid within the next 7 days after generating. Please download it as soon as possible.
- You can only apply for transaction history 3 times per calendar month.
The CSV file includes the following information:
- transaction history(Trading bot and manual trade)
- deposit/withdrawal history
- dust collector history
If you can’t find the step, please update your Pionex APP to the latest version first
“Android” (Android):
Through the official website link: https://download.pionex.com/?lang=en-US
Download the APK and install it.
“Apple” (iOS):
Through the official website link: https://download.pionex.com/?lang=en-US
Find the Testflight version and install it.