Tag BNB

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Can someone please tell me how to convert USDT to BNB on Pionex wallet? I already tried first convert to USDT to USD and then BNB but without any luck.

Answer If you want to convert USDT to BNB, you have to go to the market and buy the USDT/BNB pair to trade BNB for USDT. For a more in depth guide, you can look at our blogpost here

lzw
September 3, 2021

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I sent 500 usd in BNB from Trust Wallet to my Pionex amount and I did not write in Memo … What should I do to get my money back?

Answer Please contact customer support on Pionex [email protected] . I do believe they will need a transaction number and need a few more items of information from you in order to confirm the transactions.

lzw
September 1, 2021

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I made a transfer in bnb and did not put the memo and the bnbs have not reached my account

Answer You can submit a support ticket thorugh our support email [email protected] . Please include your account email, Tx ID of your withdrawal, and screenshot of your withdrawal to the email.

lzw
August 26, 2021

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Hello . Why my Bot disappeared ? Just now open then app then didn’t find it. I was using grid bot on BNB. Now I find it disappeared and I got USDT Instate

Answer You can check the details history of your bot in Bot History. Find this by click Trade – Bot – History. Your bot stopped probably because you put Stop Loss or Take Profit At parameters, which let the bot…

lzw
August 25, 2021

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I'm setting up a grid bot for BNB1S but instead of it buying in right away I want it to buy in small quantity and then start the grid. Like if I have 50 grids it will buy 2% using me usdt at each grid. Instead of buying in at the start. Possible you know?

Answer Then you need something like this Upper 1 lower 0.8 , (current price is 1), grid 51 Or you can set up with Lower 1, higher 1.5 , grid 51 , trigger price 1.5 Drawback doing so is you…

lzw
August 24, 2021

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There a way to have it DCA in as it reaches my grids? So it only start buying BNB1S when it hits the first grid?

Answer You want to dca before the bot start? Try to have lower price , dont make the current price near the lower price It buy the token to put in sell orders Buy order using usdtSell order using token…

lzw
August 24, 2021

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Question so if I use grid bot with bnb/btc will the profits still be usdt ?

Answer The profits will be in BTC because you are trading BNB against BTC. Profit is counted in Bitcoin notation, not in USDT.

lzw
August 23, 2021

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I recently closed a trading bot however my profits were not returned to me in BNB, can you let me know why?

Answer You can ask this technical questions in our Telegram group t.me/PionexEN because this questions needs more details. There’s several probabilities, the first is you start with USDT in grid bot, others is you choose to sell the token after…

lzw
August 16, 2021