Last updated: August 25, 2026
Pionex Futures is currently available through the website. Sign in, open Futures in the main navigation, then choose Futures Bot. The old statement that futures had been removed from the website is no longer correct.
Current web path
- Open the current Pionex website and sign in.
- Select Futures from the main navigation.
- Select Futures Bot.
- Choose Create, then inspect the pair, direction, leverage, range and margin.
- Read the risk and liquidation information before confirming.
If Futures or Futures Bot is missing
- Confirm you are signed in to the intended Pionex platform and account.
- Refresh the current page and test a current supported browser.
- Read any eligibility or availability notice shown in the interface.
- Do not use a link from an unofficial message to bypass an account restriction.
- Ask official Pionex Support for the reason tied to your account and region.
Website access and API access are separate
A Futures page appearing in the website does not prove that the same product is supported through an API key. API products, permissions and endpoints must be checked in current Pionex API documentation and account settings. Do not enable withdrawal permissions to troubleshoot trading access.
Know the extra futures risks
| Term | Why it matters |
|---|---|
| Leverage | Magnifies gains and losses relative to margin |
| Liquidation price | Shows where the position may be forcibly closed |
| Mark price | Can be used for unrealized profit and liquidation calculations |
| Funding | Periodic payments can add a cost or credit |
What to capture before asking Support
Record the exact URL, account region, browser version, time and screenshot of the missing menu or error. Use official Support and never share your password, API secret or verification code.
Follow Pionex’s current Futures Grid Bot guide for both website and app paths.
Frequently asked questions
Can I access Pionex Futures on the website?
Yes. Pionex’s current Futures Grid guide directs website users to Futures and then Futures Bot.
Where is Futures Bot on the Pionex website?
Sign in to the current Pionex website, open Futures in the main navigation and select Futures Bot. The visible menu can depend on account and product eligibility.
Why might the Futures menu be missing?
Possible checks include the correct Pionex platform and account, current browser state, product eligibility and any notice shown in the interface. Contact Pionex Support for an account-specific answer.
Is website Futures access the same as Futures API access?
No. A product visible in the website interface does not by itself confirm API support or permissions. Check current API documentation and your account’s API settings separately.
Can I create a Futures Grid Bot on the website?
Pionex’s current guide provides the web path Futures, Futures Bot, Create, then the chosen pair and parameters.
Should I use leverage just because Futures is available?
No. Leverage increases exposure and liquidation risk. Understand margin, mark price, funding and liquidation before creating a futures position.
What should I send Support if the menu is unavailable?
Send the page URL, account identifier requested by official Support, country or region, browser version and a screenshot of the missing menu or error. Never send a password or verification code.
This article is informational. Futures trading can result in rapid loss and liquidation.
