Last updated: August 26, 2026
Choosing the correct network means using the same supported blockchain for the same asset on both the sending and receiving sides. For example, an ERC20 withdrawal must go to an ERC20 deposit route that Pionex currently supports.
Contents
Match more than the coin name
| Item | What must match |
|---|---|
| Asset | The exact coin or token |
| Contract | The supported token contract where applicable |
| Network | The same blockchain on both platforms |
| Address | The current destination shown by Pionex |
| Memo or Tag | The identifier shown for assets that require one |
Why address format is not enough
Some networks use similar address formats. A valid-looking address cannot prove that Pionex supports the selected network or token contract. Always start from the live deposit page for the chosen asset.
Use the current screen before every transfer
- Select the asset on Pionex.
- Choose one of the networks Pionex currently displays.
- Select the same network on the sending platform.
- Copy the address and any Memo or Tag.
- Review the fee, minimum and destination before confirming.
See Pionex’s official deposit guide, withdrawal guide and deposit FAQ.
Frequently asked questions
What does choosing the correct network mean?
It means selecting the same supported blockchain on the sending platform and receiving Pionex screen for the exact asset, such as ERC20 to ERC20 rather than ERC20 to BEP20.
Is matching the coin symbol enough?
No. Tokens can share a symbol while using different networks or contract addresses. Match the asset, contract, network and destination details.
Can the same wallet address work on different networks?
Some address formats look identical across networks, but that does not make a transfer compatible. Use only the network displayed as supported on both sides.
When is a Memo or Tag required?
Some assets and networks use a shared address plus a Memo or Tag to identify your account. Enter it exactly when Pionex displays one.
What happens if you choose the wrong network?
The transfer may not be credited and can be permanently lost. Some cases may qualify for official recovery, but recovery is not guaranteed.
Should you use the cheapest network?
Only if the receiving Pionex screen supports that exact network for the asset. A lower fee does not make an unsupported route safe.
What should you check before confirming a transfer?
Check the asset, contract, network, address, Memo or Tag, minimum amount, fee and receiving support, then review every character before sending.
Blockchain transfers are generally irreversible. Network availability can change, so verify the live Pionex screen each time.
