Answer The page that showing the ranking of estimate APR for the last 7d is removed, but you can still the backtesting of the latest 7d right before you create the grid bot. Use this data to help you analyze…
Answer Unfortunately data transaction can not yet accessable through Telegram or other sites through API. You need to use Pionex or BItUniverse to track the transaction currently. Also accessing the trades in single platform Pionex while trading is simple and…
Answer It should be shown in the trades data. You need to check the open order in manual order. If you open the open order in the bot, any manual order won’t show in the page. Check which page you…
Answer Trailing take profit works on smart trade by trailing the price after it is triggered in the trigger price. The bot will move the stop-loss with trailing movement from the highest price it reached after trigger price is hit.…
Answer If you have deposited a token into KuCoin which the platform doesn’t list, even if the receiving address belongs to KuCoin, your deposit will not be able to be credited to your account. Occasionally, customers may mistakenly deposit funds…
Answer Please confirm that the recipient’s address belongs to KuCoin and that the address is correct. If you have input the wrong address or transferred a token that isn’t listed on KuCoin, your funds won’t arrive and KuCoin cannot recover…
Answer Before you deposit any coins, please make sure you have first completed Google 2FA verification and that you have set the trading password for your account. Otherwise, you will not be able to get your KuCoin deposit address.
Got $450 in account and fee on withdrawal is more than amount o own. How would I ever get to withdraw my assets? Answer Withdrawal fee is different from trading fees. pionex charges 0.05% fot trading fees. when it comes…
Isolated and cross what the differences? And how to stop it? Answer Pionex exchange currently do not provide fututrs service. pionex puts users first so anything thing to jeopardize their users is curtailed. therefore you wont find futures trading on…
Answer Slippage control helps you to have better closing price for big amount trades. It wont sell if the price is higher or lower than the percentage
Answer Sort of but not often. Since you hold several tokens, one tokens quantity might be higher than others, depending on the movement of the market.
Answer Arbitrage bot release profit only works if your position has never get auto deleverage before. But you can always realize all the profit by withdrawing margin (has their risk to liquidation price) or just stop the bot and get…
Answer Release the profit means it release only from that bot. Batch release means you release profit from all your running grid bots (several at once)
What if i want to use the base being xrp To initiate the xrp/usdt trade Answer You can use Reverse Grid if you want to use XRP instead of USDT, reverse grid and normal grid works the same. Only the…
Answer No, Pionex bots run on the cloud so they’ll run as long as Pionex and our afilliated cloud servers are online. You don’t need to be online for it to run
Answer In an arbitrage bot you do not earn the full Funding, remember that the bot only has one part of the Futures position, and the other part bought in spotSo you will earn only a little more than half…
Hello Pionex, are customers in USA allowed to trade on Pionex using leveraged grid bots, margin grid bots, and leveraged tokens? Leveraged products, margin products, Earn orders, and certain trading pairs are not available to U.S. users due to local…
Answer We dont support all token staking mechanism. We will announce if we do support the airdrop or staking mechanism. You can refer to our web at pionex.zendesk.com or to our announcement channel in twitter twitter.com/pionex_com and Telegram at t.me/pionex_ANN
Answer Rebalancing bot works during downward price movement by adjusting its position to keep the portion of your portfolio still the same. So if something is decrease more, some of other token is rotated to fill the less amount token.…
Answer As long as you belive the BTC wont really crash, it is always a good idea to have super wide grid bot like BTC Moon, since it will trades whenever BTC is in its wide price range. By default…
Answer The email verification code is lasting for 15 minutes, you can still login with it. If you have trouble about the time, then it is probably coming from your authenticator which is only last for 30-45 seconds. You can…
Answer It is not possible. This is because grid bot and reverse grid bot is working exactly the same. The difference between them is the token requirements to run the bot and the profit notation. Grid bot need base pair…
Answer The profit from infinity grid bot will be held inside the bot. Right now the release profit function for infinity bot is not implemented yet, but you can still collect all the profit by closing the bot to get…
Answer Money for leveraged trading comes from borrowable pool fund which is provided by Pionex. Technically, you are borrowing fund to pool that is provided by Pionex. This is also the same as margin trading, which bot of the bot…