Can I shut down my computer when a bot is running Thanks
Answer Yes ! The bot is running on the server so you don’t have to worry about running up a pc or smartphone. It is saved on our system and cloud so the bot can still working even if you…
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Can deposit Monies or do i need to deposit coins?
Answer You need to use Pionex Lite from the website to deposit using money. Please check the supported currency in Most people deposit using coins and tokens because it is way easier to do it right now.
Which is the liquidation price? It’s the lower limit price?
Answer Liquidation price is the price where your margin cannot cover the loan anymore. The bot calculates the price and show it on the details, its not always the lower limit price, might also be way lower than the lower…
Should I close your ai trading bot when it reaches the parameters?
Answer There are several strategies to run the bot. Some of people choose to stop the bot after it reach the target profit or target price. Some of them just run the bot and leave it for months or years…
Can I change the Highest Price while the Grid Bot is running?
Answer You can’t change the parameters of the bot after its running, including lower price, higher price, number of grid, and amount of investment. If you want to change the settings, you can stop the bot and re-run it again,…
Is a bullish position suitable to start trading in this bot ?
Answer As long as there is volatility presented by the market, the bot will catch the movement. If you think in a bullish market there will be a lot of volatility , you can use grid bot to catch the…
Is “Release Profit” option available in infinity bot trading?
Answer Release profit feature for Infinity bot is not implemented yet, You only can release profit in Grid Bot for now
Can I create 2 or more leverage grid bot for same pairs?
Answer With the same trading pairs like ETH3L, you can create at most 30 bots at the same time.
What happens if the price cross the lower range in the grid trading bot?
Will bot automatically stop? Or it will keep running until it sells its holding? I didn’t set stop loss or close bot parameters. Answer Will bot automatically stop? Or it will keep running until it sells its holding? I didn’t…
Does DCA Bot also take profits?
Answer DCA Bot also take profits? Unlike grid trading bots, DCA bot cannot release profit while it is running. The only way to take profit from a DCA bot is to close it while the profit shows in positive.
Is the new buy line a trailing order or does it stay in place?
Answer The buy line and sell line order is a fixed order. Grid bot use the fix price order for the grid price. If you want to use the trailing feature, you can use trailing bot instead of grid bot…
What is the maximum number of grid separate trades I can open.
Answer You can create up to 500 grid in the Moon Bot and 200 Grid in the Grid Bot You also can create 30 parallel bot in the same pair.
What is the minimum investment to start with for arbitrage bot?
Answer Minimum invesetment to start with arbitrage bot is $50-$100 depends on what pair do you choose. The suggested amount to start is $100 so you can choose any pair with this amount.
Where are the advanced settings for the Pionex android app?
Answer Advance settings for the Pionex Android App is when you create the bot in Trade-Bot-Create Bot, you need to choose manual settings. After choosing manual settings, you can scroll to bottom page and you will find “Advance Settings”. Besides…
Do you get commissions from referrals that use the futures arbitrage bot ?
Answer Unfortunately the refferal rebates programm only give you rebates from the grid trading. You can refer the announcement of the trading pairs rebates in this article :
Where do I find a display of the profits from AI Strategy grid trading bot?
Answer After you create the bot using AI Strategy, you can check the details of running bot in the Bot section. You can reach this page by clicking the Trades, and then go to the BOT. Look at the bottom…
Why would i want to use take profit instead of just letting it run its course?
Answer Sometimes people want to use the profit to use it on another trading opportunity or other bot. That’s why you can release the profit using “Release Profit” feature. You can do this anytime you want as long as there’s…
Can you let the same arbitrage bot run for months or even years with out renewing?
Answer Sure you can leave the bot running for a long time. We have several members already running the arbitrage bot for months. This bot is designed to be used in the long term instead of short term. It is…
Hi when I closed the trading bot will I received the total profit or the arbitrage profit?
Answer When you are closing the spot-future arbitrage bot, you will recieve total profit plus the initial investment. Total profit is including arbitrage profit and unrealized profit. You can check the details of the bot performance in the bot history…
Is the infinity trading Bot on Pionex basically the same as the trailing up grid on BitsGap?
Answer It is different with the trailing up grid from BitsGap. Infinity grid will keep your tokens value the same while trade it bit by bit along the price movement. Meanwhile trailing will trail a position and then sell it…
Will you add more grid in the future? 999 grid may capture more profit in a wide range
Answer We will always update our bots depending on what user request. If there are growing demand of the necessity to put more grid from the user, we will consider to increase the limit in the future. For now the…
It´s appear to be insufficients funds in lending market, that´s a common thing to happen?
Answer Insufficient funds in lending market means the available funds to be borrowed is already emtpy since it has high demand from the users. It will be available when other users paid back the loan or the borrowable fund pool…
What happened if the price go lower on your lower limit does the trading bot sell all your coins?
Answer The bot will keep waiting for the price to go back to its price range and fill the orders there. The bott wont stop unless this 2 condition : 1. You close it manually by clicking the turn off…
Is the recent BTC/ETH Moon bot allows us to release profit like the normal Grid Bot?
Answer Yes, the Moon Bot is behave like normal Grid Bot. You can use the release profit feature in the BTC/ETH Moon Bot like the normal Grid Bot.