Please use your Pionex account (the email you used when registering) to send an e-mail to service@pionex.com with the subject “Apply for export of transactions history csv “, and the content of the e-mail needs to specify the time period of the transactions history csv you need to export. If you need to export the deposit and withdrawal records, please explain in the e-mail.
We will export the transactions history csv for you within 10 working days after receiving the application and send them to your email.
Note:Each user can only apply the transactions history csv no earlier than last year, and you can only apply once every 3 months.